Once your return is received and inspected, I will send you an email to notify you that we have received your returned item and notify regarding the approval or rejection of your claim.

If approved, your refund will be processed, and the product price will be reimbursement to your original method of payment. The processing of the refund may a couple of days, and will not include a reimbursement of the original shipping fee.

Items may be replaced if faulty. If a product is defective, immediately take a photo of your product in it’s original packaging and send to nudiebeautyau@gmail.com, along with your order number and date of arrival.

Only regular priced items may be refunded. Unfortunately, item an item on sale due to clearance cannot be refunded.

To return your product, you please send an email to nudiebeautyau@gmail.com, titled "Return [Order Number]". After reviewing the email, information will be provided regarding the shipping address for the return.

The shipment costs involved in sending the products back are at the responsibility of the customer. Shipping costs are generally non-refundable, but if the order was originally purchased through PayPal, you may be able to claim the costs back. If you receive a refund, the cost of the original shipping will be deducted from your reimbursement.